For purchases made using PayPal, returns can only be processed online and refunds will be credited directly to your PayPal account. Return &Exchange Policy

We guarantee full refund for items when you return it in sellable condition, with the original receipt and packaging, within 10 days of delivery. Refunds will be credited to your original method of payment. In the interest of hygiene, soaps, scrubs or skincare tools may not be refunded or exchanged at any time. Returns must be made through our form: https://share.hsforms.com/1CaEq97KBTnG0pkds0kWjbA4to3b 

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Exchanges will be made on the same form and can be done with the same exceptions as returns.

Price adjustment policy-
Price adjustments cannot be made on items purchased at regular price and as now at a discounted price. 

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Shipping fees are non-refundable.

Shipping takes roughly 3-10 business days for shipments to Canada and the US. For all other orders shipments may take up to 20 days.